Vanderbilt Insights

How To Surpass Customers’ Expectations: Building Solid Client Relationships

Council Post: How To Surpass Customers’ Expectations: Building Solid Client Relationships

Here are a few of the best practices I keep at my company that may also help your business: https://hubs.la/Q01zBL_20

Are you the first phone call your client makes when they experience joy or sadness in their life? In my field of financial planning, building strong relationships is key to doing the best work for clients and standing out from the competition.

In any business or industry, people have choices on where to seek similar products and solutions, and I’ve found this to be especially true in a service-oriented business. Competition is intense. Therefore, I have made it a priority to establish best practices for maintaining positive relationships with clients.

Council Post: How to Surpass Customers’ Expectations

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